UPDATED JANUARY 1, 2016
*Important Notice: There are NO Returns or Exchanges for orders outside the United States*
It is important we provide a hassle-free online shopping experience for our customers. We want you to be totally satisfied and that's why we offer a 30 day return period on standard garments. With the exception of all "Clearance /Outlet" items, you may return unworn, unwashed merchandise in original packaging, and all tags attached, within 30 days for an exchange or refund. Include a copy of the invoice with your order number and RMA#. Any credits or charges will be issued to the credit card used for the purchase unless you instruct us otherwise. Please allow 30-45 days to receive and process your return. Once we have completed the refund, your credit card company will post it to your account. Please contact your bank for their policy timelines.
Orders without an RMA# will not be refunded and will be returned to sender.
** Please Note - We do not refund shipping cost.
Justlinen offers several brands which allow us to exchange items quickly. If you would like a different item or size, Please contact us @ 702-750-9704 and provide us with your order number. We gladly pay for the re-shipping cost of exchanged merchandise. (one exchange per order)
* A 15% Restocking Fee applies to all returns that are not returned exactly as sent- Unworn and returned in original packaging or returned after 30 days.
This fee is in place because of our drop ships. Justlinen has to buy these products from various manufacturers and to return them to the manufacturers costs us 15%. We are a small company and returns can cripple a business. Please make sure you know all your sizes before you order. All of our products are tailorable.
A tailor can make adjustments to any garment to make it fit perfectly to your body type.
* ALL Linen returned will have a 15% restocking fee applied
** Important: an additional 15% Restocking fee applies to all merchandise not returned to our Las Vegas Location.
**OUTLET ITEMS ARE CANNOT BE RETURNED**
**ALTERED ITEMS CANNOT BE RETURNED**
Our Business docs are available on request.
Please Ship ALL Returns to:
8020 S RAINBOW BLVD STE 437
LAS VEGAS, NV 89139